Q:Can i get replacement parts. The two plastic locks that the seatbelts attatch to ?They both broke.
Asked by: penny
- 9/28/2017
A: Yes, we carry the replacement Sliding Rings with or without Tabs. They are not listed on our website you would have to call us at 1-877-750-0376 to order.
Was this answer helpful?
2 of 2 Customer(s) found this Answer helpful.
Q:Hi Can I get a smaller rail for this slide transfer? the 54 in is a little longer where it slides all the way over to lock into place. So it does not fit over commode by about 6 in.. and lock in place. can I exchange thee rails ?
Asked by: catherine amend
- 11/29/2017
A: No, there is not a smaller rail for the XX Long Toilet to Tub Sliding Transfer Bench. You can have the rail cut down to make it smaller but it would cancel the Warranty on the Bench or you can purchase another bench that fits your bathroom.
Was this answer helpful?
2 of 2 Customer(s) found this Answer helpful.
A: There is no commode attachment but the seat has an opening for bathroom use and it eases the transfer into a bathtub from the toilet by allowing users to sit down, then slide the seat into the tub area
Was this answer helpful?
1 of 1 Customer(s) found this Answer helpful.
Q:I own the XXL bench and just love it!! But the red plastic locks that hold the chair in the tub have broken. Do you sell them or know where I can purchase them?
Asked by: Charlotte
- 2/24/2019
A: Please call our office at 877.750.0376 and a representative should be able to help with you replacement part orders.
Was this answer helpful?
1 of 1 Customer(s) found this Answer helpful.
Q:Is it available with a solid seat. Commode opening NOT required.
Is it MediCare / Insurance qualified? Do you bill MediCare / Insurance direct?
Asked by: MICHAEL
- 9/2/2016
A: There is a solid seat available. You would have to call Customer Service to special order the optional seat. We do not bill MediCare or Insurance. You can contact your local Medicare office to see about reimbursement for the Eagle Health XX Long Toilet to Tub Sliding Transfer Bench.
Was this answer helpful?
0 of 0 Customer(s) found this Answer helpful.
Q:Can the width be adjusted? I have about 52" from bathroom vanity to where the legs stop in the bath tube. Maybe you have another model that would work.
Asked by: Kerry
- 9/8/2016
A: The Eagle Health Sliding Transfer Bench Regular (Part Number:CEH77211) is shorter in length. It's max extension is 40 inches.
Was this answer helpful?
0 of 0 Customer(s) found this Answer helpful.
A: Yes, Part Number:CEH77291 is the Eagle Health Extra Long Sliding Transfer Bench and Part Number:CEH77983 is the Eagle Health X Long Toilet to Tub Sliding Transfer Bench.
Was this answer helpful?
0 of 0 Customer(s) found this Answer helpful.