Q: Hi, the product name reads to toilet to tub but it could be into a shower as well correct?

Asked by: Lou - 3/1/2017
A: Yes, it can be used for a shower also.
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Answer provided by: Customer Service (11/29/2017)

Q: On this product can you change the stop end rail to the right end rather than the left.?

Asked by: ben - 8/9/2017
A: You can change it from the left to the right. The directions on how to do this is in the PDF Instructions

https://www.caregiverproducts.com/assets/images/instructions/ceh67993-eh-xxl-toilet-tub-bench-instructions.pdf
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Answer provided by: Customer Service (11/29/2017)

Q: Can i get replacement parts. The two plastic locks that the seatbelts attatch to ?They both broke.

Asked by: penny - 9/28/2017
A: Yes, we carry the replacement Sliding Rings with or without Tabs. They are not listed on our website you would have to call us at 1-877-750-0376 to order.
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Answer provided by: Customer Service (11/29/2017)

Q: Hi Can I get a smaller rail for this slide transfer? the 54 in is a little longer where it slides all the way over to lock into place. So it does not fit over commode by about 6 in.. and lock in place. can I exchange thee rails ?

Asked by: catherine amend - 11/29/2017
A: No, there is not a smaller rail for the XX Long Toilet to Tub Sliding Transfer Bench. You can have the rail cut down to make it smaller but it would cancel the Warranty on the Bench or you can purchase another bench that fits your bathroom.
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Answer provided by: Customer Service (11/29/2017)

Q: measurments lenth is the a commode attachment?

Asked by: kitkat - 11/17/2017
A: There is no commode attachment but the seat has an opening for bathroom use and it eases the transfer into a bathtub from the toilet by allowing users to sit down, then slide the seat into the tub area
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Answer provided by: Customer Service (11/29/2017)

Q: I own the XXL bench and just love it!! But the red plastic locks that hold the chair in the tub have broken. Do you sell them or know where I can purchase them?

Asked by: Charlotte - 2/24/2019
A: Please call our office at 877.750.0376 and a representative should be able to help with you replacement part orders.
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Answer provided by: Andy (2/24/2019)

Q: Is an elongated seat available. What are the reviews? Is this a permanent installation?

Asked by: Robert Lehnhardt - 6/29/2017
A: No, it only comes with the 1 seat option. You can check out the Reviews on the product site and it can be easily to disassembled, no tools required
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Answer provided by: Customer Service (11/29/2017)

Q: How long is the XX Long Toilet to Tub Sliding Transfer Bench?

Asked by: Karen - 8/25/2016
A: 65.5 inches long
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Answer provided by: Andy (8/25/2016)

Q: Is it available with a solid seat. Commode opening NOT required. Is it MediCare / Insurance qualified? Do you bill MediCare / Insurance direct?

Asked by: MICHAEL - 9/2/2016
A: There is a solid seat available. You would have to call Customer Service to special order the optional seat. We do not bill MediCare or Insurance. You can contact your local Medicare office to see about reimbursement for the Eagle Health XX Long Toilet to Tub Sliding Transfer Bench.
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Answer provided by: Andy (9/2/2016)

Q: Can the width be adjusted? I have about 52" from bathroom vanity to where the legs stop in the bath tube. Maybe you have another model that would work.

Asked by: Kerry - 9/8/2016
A: The Eagle Health Sliding Transfer Bench Regular (Part Number:CEH77211) is shorter in length. It's max extension is 40 inches.
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Answer provided by: Andy (9/8/2016)

Q: Do you carry sliding shower bench X long?

Asked by: Rose - 11/12/2016
A: Yes, Part Number:CEH77291 is the Eagle Health Extra Long Sliding Transfer Bench and Part Number:CEH77983 is the Eagle Health X Long Toilet to Tub Sliding Transfer Bench.
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Answer provided by: Andy (11/12/2016)

Q: can we order just the rails that lets the seat slide from toilet to tub ours are missing?

Asked by: Charlie hash - 2/1/2018
No Answers have been submitted yet.